Helpwith yourInstagift.

Your account is where your cards are kept, so you can print one, send one or use one whenever you like. One free account works at every Instagift store. Create it with your email address and a password, or with Sign in with Google.

Then you have one already, from something you bought or a gift you claimed. Sign in with that address. If you do not remember the password, use Forgot password? on the sign-in page.

With a Visa, Mastercard, American Express or Discover card. The card is saved to your account, so next time you do not type it again. You can remove it whenever you like (part 8).

The checkout page tells you before you pay, in the line that starts "Your credit card will be charged by", and the page after your order says it again. It is Instagift's name, or the store's own.

In My Orders, as soon as the order goes through. We also email you a confirmation.

No. An Instagift is not a plastic card. You print it, email it to someone, or use it from your phone. If a business also sells plastic cards, ask them directly.

So the card is yours alone. Once it is in your account, nobody else can claim it, you can use it from your phone, and anything you do not spend stays there for next time.

Three groups of letters and numbers with dashes between them, like 7KDM-QX3A-H4TR9C. Yours is in the gift email.

A claim code works once. If you already claimed the gift, the card is in My Orders on the account you used that day. Otherwise check the code against the email, letter by letter.

In My Orders, with everything else you have bought. Sign in with the email address and password you used at checkout.

Your vouchers are kept in your account, so you can buy today and print or use them later. If it says there is already an account with your email address, you have one: sign in, or use Forgot password?.

It depends on the sale. A voucher tagged Print to redeem must be printed from a computer. Others open on your phone and are used the way a gift card is (part 3).

Its promotional value does, on the date shown on the voucher. What you paid does not. After the date, a $50 voucher you bought for $35 is worth $35 at the restaurant.

They are the association's, and they are printed on the voucher: often one voucher per table, dine-in only, and not for alcohol, tax or tip. Please tip on the full bill.

The sale page shows a Limit Per User for a restaurant when there is one.

Write support@instagift.com within five days of buying, with the email address on your account and the card's code. We refund any card you have not used. After five days a sale is final, with the exceptions in our refund policy.

Write to us with the name of the business and the card's code. We will sort it out with the business, and our refund policy covers a valid card a business refuses.

It is most likely a gift card, a voucher or an event ticket that you or someone in your household bought from a local business. Please read Why did Instagift charge my credit card? and write to us before you dispute it.